Surplus City LLC
Warehouse Manager
Fountain Hill, PA
Job Brief
The successful Warehouse Manager is responsible for ensuring the efficient and safe running of the distribution center(s) assigned to them as well as oversee the efficient receipt, storage, and dispatch of a wide variety of products. This includes monitoring the workplace performance of their team, leading training initiatives, ensuring all safety procedures are being adhered to, and ensuring the efficient daily operations of the distribution center team. The Warehouse Manager is further responsible for leading, mentoring, and providing guidance to the Supervisor and employees on their team with respect to personnel, quality, and safety.
Responsibilities
- Monitor workplace performance, lead training initiatives, and ensure efficient daily operations of the distribution center team
- Lead, mentor, and provide guidance to Supervisors and team members with respect to personnel, quality, and safety
- Hire, train, develop, and appraise staff effectively
- Adhere to company policies and procedures as outlined and detailed in the Employee Handbook
- Communicate with customers, vendors, and team members to ensure customer commitments are met
- Implement and report KPIs while creating inventory & warehousing best practices to increase operational efficiency
- Optimize distribution center operations via continuous improvement while implementing cost saving measures
- Demonstrate an understanding of Surplus City quality policies; establish procedures for maintaining quality objectives
- Maintain a safe, orderly, and clean working environment
- Adhere to and enforce all safe work practices, ensuring the distribution center is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations
- Handle equipment and coordinate all maintenance needs
- Ensure records are maintained appropriately and reports are completed in a timely manner
- Any additional responsibilities as assigned by Leadership Team
Requirements & Qualifications
- 3+ years of Managerial experience in Warehousing, Fulfillment, or Distribution Centers
- Bachelor’s degree in Business Administration, Supply Chain, or related field, or 4+ years of equivalent work experience
- Excellent interpersonal communication skills, including the ability to motivate and lead a team
- Inventory control and operational knowledge to formalize processes and best practices
- In-depth knowledge of distribution center and inventory management ERP tools
- Ability to analyze situations and implement solutions in a timely manner
- Hands-on leader with the ability to manage multiple initiatives
- Energetic and self-motivated with a strong attention to detail
- Experience with Microsoft Office (Word, Excel, and Outlook)
- Experience with Microsoft Business Central preferred
- Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
- Strong problem-solving techniques and statistical analysis skills
- Bilingual (English/Spanish) preferred - ability to read, write, and speak fluently in both English and Spanish
This job requires the ability to:
- Lift objects of various shapes, sizes, and weights
- Stand, sit, or walk for extended periods of time
- Operate powered industrial lift trucks to push, pull, lift, stack, or move product, equipment, and materials
- Reach (including above your head), bend, climb, push, pull, twist, squat, and kneel
- Tolerate hot or cold environments